Lattafa
This Privacy Policy explains how our online retail store collects, uses, shares and protects your personal information when you visit our website, place orders or use our services. By accessing and using our site, you agree to the terms outlined in this policy.
1. Information We Collect
We collect information you voluntarily provide, including your name, email address, phone number, shipping and billing address, and payment details. We also automatically gather technical data such as IP address, browser type, device information, browsing behavior and cookies to improve your shopping experience.
2. How We Use Your Data
Your personal data is used to process orders, arrange delivery, send order updates, respond to customer inquiries, and provide after-sales support. We may use your contact information to send newsletters and promotional offers only with your consent. We also use data to optimize website performance, prevent fraud, and ensure transaction security.
3. Data Sharing
We do not sell your personal information to third parties. We may share necessary data with trusted service providers, including payment processors, logistics partners and IT support teams, solely to complete business operations. All third parties are required to protect your data in compliance with privacy laws.
4. Cookies & Tracking
Our website uses cookies to remember your preferences, analyze traffic and deliver personalized content. You may disable cookies through your browser settings, but this may affect some website functions and shopping experience.
5. Data Protection
We adopt strict technical and administrative security measures to safeguard your personal data from unauthorized access, disclosure, alteration or loss. Payment transactions are encrypted and processed via secure third-party platforms, and we do not store complete payment card information.
6. Your Rights
You have the right to access, correct or request deletion of your personal data. You may unsubscribe from marketing emails at any time. If you are located in the EU or California, you hold additional rights under GDPR and CCPA.
7. Policy Updates
We reserve the right to update this Privacy Policy occasionally. Changes will take effect once posted on our website. Please review this page regularly.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact our customer support team anytime.
